While using our services, you may be asked to provide certain personally identifiable information (referred to as "Personal Data") that can be used to contact or identify you. This information may include, but is not limited to:
- Full Name
- Email Address
- Phone Number
- Payment History
- Residential Address and Location
- House Details and Construction Site Information
- Cookies and Usage Data
We gather this information exclusively to enhance and deliver our services, handle your requests effectively, maintain open communication, and assist smooth project management. Your personal data helps us keep precise records of your construction needs, payment history, site information, and service preferences, ensuring personalized and efficient support.
We are dedicated to ensuring the confidentiality and security of the information you entrust to us. Your personal data will never be shared, sold, or disclosed to any external entities without your explicit permission, except where mandated by law. All data collected is used solely in accordance with this Privacy Policy and is managed with the highest level of care and responsibility.
System Usage Information
We also gather information about how you interact with our services, which we refer to as "Usage Data." This might include details like your device’s IP address, the type and version of your browser, the specific pages you visit on our site, the date and time of your visit, how long you stay, unique device identifiers, and other technical diagnostic information that helps us understand usage patterns.
Gathering this information enables us to gain a clearer understanding of your needs, thereby allowing us to improve the quality of our services. Specifically, Usage Data is collected and used for various purposes to enhance your experience and ensure service excellence.
- Internal Record Keeping: We keep detailed internal records to ensure our operations run smoothly and accurately.
- Service and Product Improvement: We review data and feedback to enhance our offerings, aiming to provide a better experience for our customers.
- Promotional Communication: Occasionally, we will send you emails about new products, special deals, or other information we think might interest you, using the contact details you've shared with us.
- Market Research: From time to time, we might reach out via email, phone, or mail to gather your feedback and better understand your preferences, which helps us improve our services.
- Personalized Service: We customize our website and services based on your interactions and preferences to serve you better.
Besides, your contact details may be used to respond to your inquiries or to provide the specific services or information you have requested.
All collected data is used exclusively for the purposes stated above and is managed with the utmost confidentiality and care, in strict accordance with this Privacy Policy.
We collect and use your information primarily to enhance your experience through personalization and to address your inquiries with greater precision and efficiency. The data gathered serves multiple purposes, including but not limited to the following areas:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To monitor the usage of the Service
- To provide analysis or valuable information so that we can improve the Service
- To detect, prevent and address technical issues
- To identify you on our system and to keep track of the Services
- To request feedback
- To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract
- When we believe, it is required to investigate, prevent, or take action in connection with any illegal activity, suspected fraud, circumstances involving potential threats to anyone's safety, or violations of our Terms of Service or this Privacy Policy
How We Store Your Data
We keep your Personal Data only for as long as it is necessary to achieve the purposes outlined in this Privacy Policy. All personal information is stored securely on protected servers, and we employ standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Your personal data will be kept and used solely for purposes such as fulfilling our legal obligations, resolving disputes, and enforcing our agreements and policies. In certain cases, your information may also be retained to support internal analysis and operational needs.
Except when necessary to improve the security or functionality of our services, or when legally mandated to retain data for a longer period, we aim to store usage information for no more than ten (10) years. We are devoted to safeguarding your information and handling it in strict accordance with relevant data protection laws.
Disclosure of Data
- Your personal information may be transferred to, stored, and processed in locations outside your state, province, or country, where data protection laws might be different. If you are located outside India and choose to share your data with us, please be aware that your information will be transferred to and processed in India. By submitting your details, you agree to this transfer.
- We may process and disclose your data when necessary to fulfill contractual obligations, pursue legitimate business interests, or comply with legal requirements, including court orders, government requests, or applicable laws.
- We may also share your information when necessary to investigate or prevent fraudulent activities, security threats, unlawful conduct, or violations of our policies. Also, considering business transactions such as mergers or acquisitions, your data may be disclosed accordingly.
- We diligently undertake all reasonable measures to ensure your data is managed securely and in strict accordance with this Privacy Policy. Besides, no data transfer will take place without implementing appropriate safeguards to protect your information.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Handling Sensitive Personal Data
If you choose to share sensitive personal information when using our services, please be assured that we handle, store, and process this data strictly for the purpose of providing and improving our offerings. Should you prefer us not to process or retain this information, kindly refrain from submitting it. The option to review your data is available; simply contact us to request your information's review and the appropriate actions.
The following will be treated as sensitive personal data:
Passwords
- Financial details (bank account, credit/debit card, payment information)
- Physical, physiological, or mental health information
- Sexual orientation
- Medical records and history
- Biometric data
- Any related details provided for service delivery
- Any such information received or processed under lawful contract
We handle all sensitive data with strict confidentiality and in accordance with applicable legal standards.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Children‘s Policy
Our Service does not address anyone under the age of 18 ("Children").
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take the form to remove that information from our servers.
Our Email Policy
Our affiliates and we fully comply with national laws regarding SPAM. You can always opt out of receipt of further email correspondence from us and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We may also notify you via email or a prominent notice on our website before the changes take effect.
We encourage you to review this Privacy Policy periodically. By continuing to use our services, you agree to any revisions made.
The Company reserves the right to modify, update, or amend this Privacy Policy at any time without prior notice. To withdraw your consent, please contact our grievance officer.